Last updated: June 14, 2026
Axyos Games respects your privacy. This Privacy Policy explains how personal information is handled when you visit the Axyos Games website or use its contact form.
1. Information We Collect
When you use the contact form, we may receive:
- your name;
- your email address;
- the subject and content of your message;
- any other information you voluntarily include.
We do not require users to create an account on the website.
The website hosting provider may also automatically process limited technical information, such as:
- IP address;
- browser and device type;
- requested pages;
- date and time of access;
- server and security logs.
2. How We Use Information
Information submitted through the contact form is used only to:
- respond to your message;
- provide business or customer support;
- investigate technical issues;
- prevent spam, fraud, or abuse;
- maintain necessary correspondence records;
- comply with legal obligations.
We do not use contact-form information for advertising or unrelated marketing without separate consent.
3. Legal Basis
Where applicable data-protection law requires a legal basis, we process information because:
- it is necessary to respond to your request or take steps requested by you;
- we have a legitimate interest in communicating with visitors, maintaining website security, and preventing abuse;
- processing is required to comply with legal obligations;
- you have provided consent where consent is specifically requested.
A privacy notice should explain who processes the data, what data is collected, why it is used, who receives it, and how long it is retained.
4. Email Processing
Messages submitted through the contact form are delivered to our support email account.
The information may therefore be processed and stored by our email service provider according to its own privacy and security practices.
We do not operate a separate customer database for contact-form submissions unless necessary to handle or document a request.
5. Sharing of Information
We do not sell personal information.
Information may be shared only where reasonably necessary with:
- website hosting providers;
- email service providers;
- website maintenance or security contractors;
- professional advisers;
- public authorities where required by law.
6. Data Retention
Contact messages are retained only for as long as reasonably necessary to respond to the request, maintain relevant business records, resolve disputes, or comply with legal obligations.
Server and security logs may be retained temporarily by the hosting provider for security, maintenance, and troubleshooting purposes.
7. Cookies and Analytics
The website may use essential cookies required for normal operation and security.
Axyos Games does not intentionally use contact-form information for advertising tracking.
If analytics, advertising cookies, tracking pixels, or similar non-essential technologies are added in the future, this Privacy Policy and any required consent mechanism will be updated.
8. Data Security
We use reasonable technical and organisational measures to protect personal information.
However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure.
9. Your Rights
Depending on your location, you may have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- lodge a complaint with the relevant data-protection authority.
EU data-protection rules recognise rights including access, correction, deletion, restriction, and objection, subject to applicable exceptions.
10. Third-Party Links
The website may contain links to third-party websites or services.
Axyos Games is not responsible for the privacy practices, security, or content of those third-party services.
11. Changes to This Policy
We may update this Privacy Policy when the website, contact form, service providers, or legal requirements change.
The updated version will be published on this page with a revised “Last updated” date.
12. Contact
Axyos Games
Email: support@axyosgames.com
